Privacy policy.

When visiting our site, we may access your browser information to help how we provide and offer services to our consumers. We may also collect device information to see how you access our services. When agreeing to our terms and conditions you grant us the ability to store cookies on your browser. Some of the information we collect from you may include name and contact details, customers payment details and other information we may collect through a transaction sale on our site. By agreeing to our privacy policies you are made aware that we only collect your information when you give us your consent and is it only necessary for us so we are able to provide services and goods to you. You agree that in the case of subscribing to us that we may use your email to send you information and marketing material. When information is no longer required, we delete your information in a secure and safe manner.

Last updated February 11, 2023

Thank you for choosing to be part of our community and family at Soul Sensations Readings (“Soul Sensations Readings “we,” “us,” or “our”). This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.soulsensationsreadings.com.au (the “Site”, this “Site”).

We are committed to protecting your personal information and privacy. For more information about our Privacy Policy, if you have any questions, or would like to make a complaint, please contact us by email at: soulsensationsreadings123@outlook.com

This privacy Policy outlines how we might use your information if you:

Visit our Site at https://www.soulsensationsreadings.com.au
Engage with us in other related ways and use our services – including any events, marketing, or events

In this privacy notice, if we refer to:

“Website,” we are referring to our Website (“Soul Sensations Readings”), or any website of ours that references or links to this Privacy Policy.
“Our Services,” we are referring to our Website (“Soul Sensations Readings), and other related services, including any events, sales or marketing.

Please read this Privacy Policy carefully, as this information will help you to understand what we do with the information that we collect on our Site. The purpose of this Privacy Policy is to inform you of what information we collect, how we use this information, and what rights you have in relation to it. If you do not agree with this Privacy Policy, please discontinue use of our Services immediately.

WHAT PERSONAL INFORMATION DO WE COLLECT?

We collect person information that you provide to us. The information that you voluntarily provide to us when you register on this Site, show an interest in obtaining information about us or our Services and products, when you participate in events or activities on this Site (for example, by posting comments in our online forums, comments on products, or entering competitions, contests, promotions, or giveaways) or otherwise when you contact us.

The personal information that we collect from you depends on how you interact with our Site and how you use our Services, the decisions you make when using our Services, and the products and features you use. In this Privacy Policy, we refer to any information that can uniquely identify you as an individual (including the information below) as “Personal Information”. The personal information we collect may include the following:

Device Information

We collect some information from you automatically when you visit our Site. This information does not reveal your specific identity (like you name or contact information). We refer to this automatically-collected information as “Device Information.” Device information is used to see how you access and use our Site.

Examples of Personal Information Collected: Your IP address, browser and device characteristics, operating system, language preferences, cookie information, time zone, search terms, referring URLs, country, location data, information about how you use our Website and Services and other technical information.
Purpose of Collection: To load the Site accurately for you, improve Site performance, and to perform analytics on Site usage to optimize our Site.

Source of Collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure of a Business Purpose: Shared with our delivery services (including but not limited to, Australia Post)

We may also collect Device Information using the following technologies:

Log and Usage Data: Log and usage data is service-related, diagnostic, usage and performance information we automatically collect when you access or use our Site and which we record in log files. Depending on how you interact with us and use our Services, this Log Data may include, device information, your IP Address, browser type and settings and information about your activity on our Website (such as the pages and files you viewed, date/time stamps associated with your usage and viewing, searches and other actions you take), device event information (such as system activity, hardware settings and error reports).
“Web beacons,” “tags,” and “pixels”: are electronic files used to record information about how you browse the Site.
Location Data: Device location data such as information about your device location, which can be either precise or imprecise. The amount of information we collect depends on the type and settings of the device you to choose to use to access our Services. You can opt out of allowing us to collect this information by disabling your location settings on your device or by refusing access to the information. Please note, that if you choose to opt out, certain aspects of this Site and Service we provide may not be accessible or functional.

Order Information

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including debit/credit card numbers, PayPal billing information) email address, and phone number. We refer to this information as “Order Information.” Order Information, is used to fulfill any order placed through this site.

Examples of Personal Information Collected: Phone numbers, names, email addresses, mailing addresses, usernames, contact preferences, passwords, billing addresses, contact or authentication data, payment information (including debit/credit card numbers, PayPal, etc.), and other similar personal information. We may also collect the necessary Payment Data from you to process your payment if you make purchases, such as your payments instruments number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by PayPal. You may find their privacy notice here: https://www.paypal.com/au/webapps/mpp/ua/privacy-full
Purpose of Collection: To provide you with products and/or services to fulfill our contract, to process your payment information, communicate with you, arrange for shipping, and to provide you with invoices and/or order confirmations, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products and/or services.
Source of Collection: Collected from you.

CUSTOMER SUPPORT INFORMATION

Customer Support Information is used to provide customer support to you and improve our customer support services.

Examples of Personal Information Collected: Name, billing address, shipping address, contact number, payment information (including debit/credit card numbers, email address and contact number).
Purpose of Collection: To provide customer support.
Source of Collection: Collected from you.

All personal information that you provide to us must be complete, true and accurate. If for any reason your personal information changes (such as address or email address), you must notify us immediately of any changes to such personal information.

CONSENT

When you provide us with your personal information to complete a transaction, place an order, verify your debit/credit card numbers, arrange for delivery or return or exchange a purchase, we imply that you consent to our collecting of this personal information and using it for that specific reason only.

If we ask you for your personal information for a secondary reason like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to opt-out of providing your personal information for this purpose.

HOW CAN I WITHDRAW MY CONSENT?

If after you opt-in (give consent), you change your mind, you may choose to opt-out (withdraw consent) for us to contact you, for the continued collection, use or disclosure of your personal information, at any time, by contacting us at: https://www.soulsensationsreadings.com.au

HOW DO WE USE YOUR PERSONAL INFORMATION?

When you make a purchase from this site, we collect the personal information you provide us, for legitimate business interests, this information is used to fulfill any order placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

To facilitate account creation and logon process. If you choose to link your account with us to a third-party account such as your Google account or Facebook Account, we will use the information that you allowed us to collect from those third parties to facilitate your account creation and logon process.

To post testimonials. We post testimonials on our Site that may contain personal information. Prior to posting a testimonial, we will obtain your consent to you use your name and the consent of the testimonial. If you wish to update, delete your testimonial or have any questions, please contact us at: soulsensationsreadings123@outlook.com and be sure to include all relevant information such as the location of your testimonial, your name and your contact information such as email address and phone number.

Requesting feedback. We may contact you and request feedback about your use of our Website.

To manage user accounts. To keep your account on our Website in working order.

To Communicate with you and to send administrative information to you. Your personal information may be used to send you product, service and new feature information and /or information about any changes to our Terms of Service, Conditions, Shipping, Returns and Privacy Policy.

To protect our Services. Your personal information may be used to keep our Website safe and secure (for example, for fraud monitoring and prevention).

Administer Prize Draws and Competitions

To enforce our Terms of Services, Conditions and Policies for business purposes, to comply with all legal and regulatory requirements.

Fulfill and manage your orders.

To Respond to legal requests and Prevent Harm. We may have to share your Personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, to otherwise protect our rights, or if you violate our Terms of Service.

To deliver and facilitate the delivery of our Service to the user.

To respond to user inquiries or offer support to users.

Deliver targeted Advertising to you. When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We may use your information for the purposes of personalizing content and advertising tailored to your interests and/or location and to access its effectiveness.

To send you promotional or marketing communications.

For other business purposes. Such as to analyze the success of our marketing and advertising campaigns, data analysis, identify usage trends, improve our Website, products and marketing and to improve user experience. This information may also be stored anonymously in aggregated form so this it is not associated with an individual user and does not include person information about such user.

SHARING PERSONAL INFORMATION

We may share your Personal Data or other information about you with third parties. In general, these third-party providers and services will only collect, disclose and use your personal information to the extent that is necessary for them to perform these services. However, certain third-party service providers, such as payment gateways and other payment transaction processor, have their own Privacy Policies in respect to the Personal Information we are required to provide to them for your purchase-related transactions. We recommend that you read the Privacy Policies for all third-party service providers, payment gateways and other payment transaction processors so that you understand how your information will be collected and used by these Service Providers.

With other companies that provide services to us - We may share Personal Data with third-party service providers that provide and perform services to our Website. These third-party services providers, may for example, verify your identity, provide you with Services, assist in processing transactions, provide customer support or send you advertisements for our products and Services that we provide. Please remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you choose to proceed with a transaction that involves the services of a third-party Service Provider, then your information may become subject to the laws of the jurisdiction(s) in which that Service Provider or its facilities are located.

Once you leave our Website ( “https://www.soulsensationsreadings.com) or are redirected to a third-party website, application or payment gateway, you are no longer governed by the Sites ( “Soul Sensations Readings” ) Privacy Policy or this Sites Terms of Service.

We may also share your Personal information to comply with applicable laws and regulations, to protect your rights, to provide you with services, to fulfill business obligations, to respond to a subpoena, search warrant or other lawful request for information we receive, to otherwise protect our rights or if you violate our Terms of Service.

BEHAVIOURAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://about.ads.microsoft.com/en-au/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

A Cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. A cookie is used to collect information about user actions on our Site. We use a number of different cookies which are used to perform one or all of the following functions, including functional, performance, authentication, security, advertising, social media, analytics and research, or content cookies.

Cookies improve your browsing experience by better allowing the Website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the Site or browse from one page to another. Cookies also provide information on how users use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

The length of time that a Cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” Cookie. Session Cookies will last until you stop browsing the Website and Persistent Cookies last until they expire or are deleted. The majority of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Most modern Web Browsers automatically accept Cookies, but you can choose whether or not accept cookies through your browser controls, often found in your browser’s “Tools”, “preferences” or “Settings” menu. For more information on how to modify your browsers settings or how to block, filter or manage cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

If you choose to disable or block Cookies in your Web Browser settings, please not that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer function or be fully accessible.

Additionally, please note that blocking cookies may not completely prevent how we share information with Third Parties, such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these Third Parties please follow the instructions in the “Behavioural Advertising” section above.

We use the following cookies to optimize your experience on our Site and to provide our services. They are listed here so that you can choose if you would like to opt-out of cookies or not.

THIRD PARTY LINKS

When you click on links on our Website, they may direct you away from our Site. We are not responsible for the Privacy Policy or Privacy Practices of other sites. We advise you to read the Privacy Policy these sites.

DISCLOSURE

We may also share your Personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, to otherwise protect our rights or if you violate our Terms of Service.

DO NOT TRACK

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting that you can activate in order to signal your privacy preferences to not have data about your online browsing activities monitored and collected. However, please note at this stage there is no uniform technology standard for recognizing and implementing DNT (Do-Not-Track) signals, we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

HOW LONG DO WE KEEP YOUR INFORMATION?

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. No purpose in this Privacy Policy will require us to keep your personal information for longer than the period of time in which users have an account with us.

If you would like to access, amend, or correct data associated with your account you can be done by logging onto this Site and selecting ‘My Account’.

If you would like to delete any personal information we have about you, register a complaint or delete your account, or would like more information please contact us at: soulsensationsreadings123@outlook.com

SECURITY

We have implemented appropriate technical and organizational security measures designed to protect the security of any person’s information we process. We take reasonable measures and precautions and follow industry standards to protect your personal information. If you provide us with any sensitive data, the data is encrypted using Secure Socket Layer (SSL). We encrypt most, if not all requests from you to the server created over a secure connection (HTTPS).

However, despite our safeguard and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. We cannot guarantee that hackers, cyber-criminals, or other unauthorized third parties will not be able to breach our security and collect, steal, access, or modify your information. While we do our best to protect and secure your personal information, transmission of personal information to and from this site is done at your own risk. You should only access this Site within a secure environment and secure network. We are not responsible for any breaches of security that may lead to your data being accessed, stolen, collected or modified if you access this Site from an unsecured environment or unsecured network.

MINORS

We do not knowingly solicit data from or market to children under 18 years of age. By using this website, you represent that you are at least 18 years of age or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of this website.

If we learn that personal information from a person/user under the age of 18 has been collected without the consent from such minor’s parent or guardian, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

If you have become aware of any data we have collected from children under the age of 18, or have questions, please contact us at soulsensationsreadings123@outlook.com

UPDATES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. We will update this Privacy Policy as necessary to stay compliant with relevant laws. We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The updated version will be indicated by an updated “Revised” date and the updated version will become effective as soon as it is accessible. If we make changes to this Privacy Policy, we may notify you of such changes by directly contacting you or by posting a notice of such changes. We encourage you to review this Privacy Policy frequently in order to be informed of how we are protecting your information and any revisions or updates to this Privacy Policy.

HOW CAN I CONTACT YOU?

For more information about our privacy practices, if you have questions, comments, or if you would like to make a complaint, please contact us by e-mail at soulsensationsreadings123@outlook.com